Robert Hayden

Work experience

• CyberSecurity Risk Advisor Oct 2024 - Oct 2025
  Xerox Corporation

  Optimization of cybersecurity compliance and risk processes

  • Designed and executed the processes for enterprise cybersecurity risk register management and reporting
  • Streamlined third party risk management (TPRM) processes, enabling annual review of over 600 vendors
  • Implemented and configured OneTrust modules supporting the risk register and TPRM processes and dashboards
  • Managed the security exception process and team, reducing the open exception backlog by 10x
  • Integrated security exception and cyber risk register into CISO metric reporting

  Skills: Policy exception mgmt, risk register, TPRM, OneTrust

• IT Security Manager and acting Incident Response Manager Oct 2019 - Oct 2023
  Bausch Health Companies | Bausch+Lomb

  Development and management of a comprehensive human factor risk reduction and reporting program

  • Streamlined IT and Security policy lifecycle, training, and document management processes, reducing overhead and reducing time to approval, publish, and train by 75%.
  • Partnered with external SOC to refresh IR runbooks, reducing unnecessary incident escalations by 70%.
  • Coordinated response, quantified root cause of priority security events, implemented mitigation actions.
  • Executed enhancements to global IT Security communications, security intranet, LMS, document repositories and monthly newsletters increasing workforce contact hours for security content 25% YOY.
  • Formalized the testing of workforce susceptibility and response to attack scenarios, achieving 15% YOY reduction in employee phishing failures. Incorporated lessons learned from incidents into future attack scenarios.
  • Expanded the frequency of phishing assessments by 200%, introduced attack simulations in 12 languages

  Skills: SharePoint, Documentum, Attack Simulations, Event facilitation, Policy Mgmt

• Previous roles/experience Through Oct 2019

  I have held a variety of leadership roles in the IT and Cybersecurity domains

  • IT Sector Chief at FBI InfraGard

  • Cloud Security Architect at Xerox Corporation

  • Manager, Global Information Security Strategy, Architecture and Policy (Xerox)

  • Manager, Architecture, Policy and Strategic Investment Portfolio (Xerox)

  • Director, Campus Information Services at SUNY College of Technology at Canton

  Skills: IT mgmt, Policy Development, Strategy and Planning, Roadmaps, Cloud Migration